What is Respiratory Infection?

Assessment and treatment of upper and lower respiratory infections including bronchitis and acute respiratory illness.

Common symptoms

Cough

Persistent cough, which may be dry or produce colored mucus

Chest congestion

Tightness or heaviness in the chest with mucus buildup

Shortness of breath

Difficulty breathing deeply or feeling winded with minimal activity

Wheezing

High-pitched whistling sound when breathing, especially exhaling

Fever

Elevated temperature often accompanying respiratory infections

Respiratory infections range from upper tract illnesses (cold, sinusitis) to lower tract illnesses (bronchitis, pneumonia). Viral causes are most common, but bacterial infections may require antibiotics. Chronic conditions like asthma can worsen during an acute respiratory illness.
Acute bronchitis typically peaks in severity during the first week and may last two to three weeks total. Rest, hydration, and symptom management are the mainstay of treatment for viral causes. Bacterial infections require antibiotic therapy.
A residual cough is common after a respiratory infection and can persist for several weeks even after other symptoms resolve. This is normal and typically improves on its own.

You Should Know

Seek emergency care for severe shortness of breath, bluish lips, or high fever with chest pain.

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HOW IT WORKS

Simple Steps To Get Care

TeleUrgentCare makes it simple for Texas residents to access fast, secure, and affordable online medical care from home. Just follow these easy steps to get started.

  • Create an account on the website
  • Choose from the medical conditions offered by TeleUrgentCare
  • Within 2 hours, a physician in your area will review your request
  • Receive notifications via email or text for medication sent to pharmacy or treatment recommendations (if approved)
  • TeleUrgentCare provides care for acute and non-emergent issues, chronic medical conditions and refill of medications
  • TeleUrgentCare does NOT replace your primary care provider, follow up with them after consultation
  • TeleUrgentCare does NOT prescribe Narcotics, Controlled Substances, certain muscle relaxants or medications requiring monitoring levels
  • For residents outside Texas or requesting medication outside Texas, this platform cannot be used.

Select Condition

Choose the medical condition or service you need help with from our list of available options.

Answer Medical Questions

Complete a secure online consultation form by answering a few questions about your symptoms and health concerns.

Make Payment

Pay a simple flat fee of $49.00. No insurance or hidden charges required.

Get Recommendations & Prescriptions

A licensed physician reviews your case and sends treatment guidance or prescriptions when appropriate.

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FAQs

Frequently Asked Questions

Find quick answers to common questions about TeleUrgentCare, including consultations, payments, prescriptions, and eligibility. Our FAQ section helps you understand how our online care process works before you get started.

FAQ

TeleUrgentCare is available to anyone seeking fast, convenient access to licensed medical care. Whether you are dealing with an urgent health concern, managing a chronic condition, or simply need a prescription refill, our platform is designed for adults and families who want quality healthcare without the wait. You must have a stable internet connection and be located in a supported region to use our services.

After you complete your consultation and payment, your request is reviewed by a licensed physician as quickly as possible. In many cases, patients can expect a response within about 2 hours, depending on availability and case details.

TeleUrgentCare currently operates on a direct-pay basis and does not bill insurance providers directly. However, we strive to keep our consultation fees affordable and transparent — with no hidden charges. Upon request, we can provide you with a detailed receipt that you may submit to your insurance company for possible reimbursement, depending on your plan and coverage.

Yes. Our licensed physicians can prescribe medications when it is clinically appropriate to do so. Once your consultation is reviewed and a prescription is issued, it will be sent electronically to your preferred pharmacy — often on the same day. Please note that controlled substances cannot be prescribed through telehealth under current federal and state regulations.

Absolutely. TeleUrgentCare is fully HIPAA-compliant, and we take the privacy and security of your personal and medical information very seriously. All data transmitted through our platform is encrypted using industry-standard security protocols. Your information is never sold or shared with third parties without your explicit consent, except as required by law.

TeleUrgentCare is designed to complement — not replace — your primary care physician. We are best suited for urgent, non-emergency conditions and straightforward chronic condition management. For ongoing preventive care, annual physicals, complex diagnoses, or conditions requiring in-person examination and lab work, we strongly encourage you to maintain a relationship with a primary care provider.