What is Sore throat (Pharyngitis)?

Evaluation of sore throat symptoms, including assessment for strep throat and other causes.

Common symptoms

Throat pain

Pain with swallowing or speaking

Hoarseness

Voice changes or raspiness

Nasal drainage

Post-nasal drip or congestion

Ear pressure

Fullness or discomfort in ears

Sore throats are most commonly caused by viral infections (cold, flu, mono) but can also result from streptococcal bacteria (strep throat). Distinguishing between viral and bacterial causes is important because only bacterial infections benefit from antibiotics.
Viral sore throats typically peak within two to three days and resolve within a week. Strep throat requires a 10-day course of antibiotics to eliminate the bacteria and prevent complications such as rheumatic fever.
After antibiotic treatment for strep, most patients feel significantly better within 24 to 48 hours. Completing the full course of antibiotics is essential even if symptoms improve early.

You Should Know

Most sinusitis cases are viral and resolve on their own. Antibiotics are prescribed only when bacterial infection is suspected.

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HOW IT WORKS

Simple Steps To Get Care

TeleUrgentCare makes it simple for Texas residents to access fast, secure, and affordable online medical care from home.

For Texas residents only. Typical physician review within ~2 hours. Not for emergencies, controlled substances, or as a substitute for your primary care doctor. See FAQs

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Choose the medical condition or service you need help with from our list of available options.

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FAQs

Frequently Asked Questions

Find quick answers to common questions about TeleUrgentCare, including consultations, payments, prescriptions, and eligibility. Our FAQ section helps you understand how our online care process works before you get started.

FAQ

TeleUrgentCare is available to anyone seeking fast, convenient access to licensed medical care. Whether you are dealing with an urgent health concern, managing a chronic condition, or simply need a prescription refill, our platform is designed for adults and families who want quality healthcare without the wait. You must have a stable internet connection and be located in a supported region to use our services.

After you complete your consultation and payment, your request is reviewed by a licensed physician as quickly as possible. In many cases, patients can expect a response within about 2 hours, depending on availability and case details.

TeleUrgentCare currently operates on a direct-pay basis and does not bill insurance providers directly. However, we strive to keep our consultation fees affordable and transparent — with no hidden charges. Upon request, we can provide you with a detailed receipt that you may submit to your insurance company for possible reimbursement, depending on your plan and coverage.

Yes. Our licensed physicians can prescribe medications when it is clinically appropriate to do so. Once your consultation is reviewed and a prescription is issued, it will be sent electronically to your preferred pharmacy — often on the same day. Please note that controlled substances cannot be prescribed through telehealth under current federal and state regulations.

Absolutely. TeleUrgentCare is fully HIPAA-compliant, and we take the privacy and security of your personal and medical information very seriously. All data transmitted through our platform is encrypted using industry-standard security protocols. Your information is never sold or shared with third parties without your explicit consent, except as required by law.

TeleUrgentCare is designed to complement — not replace — your primary care physician. We are best suited for urgent, non-emergency conditions and straightforward chronic condition management. For ongoing preventive care, annual physicals, complex diagnoses, or conditions requiring in-person examination and lab work, we strongly encourage you to maintain a relationship with a primary care provider.